Warranty Information

At Mr. Watt Electrical, we stand behind the quality of our products. All items come with a standard 12-month warranty from the date of purchase, unless a different warranty period is clearly stated in the product description.

What the Warranty Covers

• Defects in materials or workmanship under normal use.
• Products that fail due to manufacturing faults.

What the Warranty Does Not Cover

• Accidental damage, misuse or abuse.
• Normal wear and tear.
• Damage caused by modification or repair by an unauthorised person.

Important Information for New Zealand Consumers

Our warranty is an express warranty provided by Mr. Watt Electrical. It is designed to give you extra peace of mind in addition to your rights under New Zealand consumer law.

How to Claim Your Warranty

Get in touch with us at info@mrwatt.nz and clearly explain the issue. Photos or videos really help. We’ll guide you through the next steps and make sure your issue is resolved, whether that means a repair, replacement or refund.

We aim to resolve all warranty claims quickly and fairly, so you can feel confident and satisfied with your purchase.